Mayfield — granted review of insurance-agent duty and vicarious-liability ruling

Case
Amanda Mayfield and Douglas Mayfield v. Nancy DeLaCroix; MetLife Auto & Home Insurance Agency n/k/a Farmers General Insurance Agency, Inc.; American Strategic Insurance Corp. d/b/a Progressive Home; and Marshall & Swift/Boeckh, LLC
Court
Colorado Supreme Court
Judge
Not specified
Date Decided
October 12, 2026
Docket No.
26SC234
Topics
Insurance Agents, Underinsurance, Negligence, Vicarious Liability
Source
Read the full opinion

Background

Amanda and Douglas Mayfield petitioned the Colorado Supreme Court for review of a Colorado Court of Appeals decision in Case No. 24CA2026. Their petition concerns alleged underinsurance that persisted through successive policy renewals and through the date of a total loss.

As framed in the certiorari order, the Mayfields contend that a licensed insurance agent made an affirmative written misrepresentation during the policy’s original procurement and that the misrepresentation directly caused and continuously sustained their underinsurance. The petition also challenges the court of appeals’ reliance on Kaercher v. Sater, 155 P.3d 437 (Colo. App. 2006), concerning an insurance agent’s continuing duty to advise an insured about adequate coverage.

The Court’s Holding

The Colorado Supreme Court granted certiorari to consider whether the court of appeals erred in holding as a matter of law that the agent owed no duty concerning a policy renewal under the alleged circumstances. The accepted issue also encompasses whether Progressive and/or MetLife may be vicariously liable for the agent’s negligence.

The court additionally agreed to consider whether Kaercher conflicts with common-law principles governing professional liability and the voluntary assumption of a duty, and whether Colorado law requires clarification of the factors establishing a special relationship of entrustment between an insurance agent and an insured. The court denied review of all other issues. Because this was an order granting certiorari, the court did not decide the merits of the accepted questions.

Key Takeaways

  • The Colorado Supreme Court will review whether an agent’s alleged written misrepresentation during initial procurement can support a duty extending through later policy renewals.
  • The court will consider potential vicarious liability of Progressive and/or MetLife for the agent’s alleged negligence.
  • The court may clarify or reconsider Kaercher and the circumstances creating a special relationship between an insurance agent and an insured.

Why It Matters

The eventual decision could clarify the scope of an insurance agent’s duties when an alleged misrepresentation made during initial procurement continues to affect renewed coverage. It could also explain how voluntary-assumption and special-relationship principles interact with the general rule that agents have no continuing duty to ensure adequate coverage.

For insurers, agencies, agents, and policyholders, the case may also define when an insurer or agency can face vicarious liability for an agent’s conduct. The certiorari order itself, however, changes no substantive rule and expresses no view on the merits.

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