Broadridge Output Solutions v. South Windsor — Affirmed tax exemption for printing and sorting machinery; rejected town’s unpreserved challenges on appeal

Case
Broadridge Output Solutions, Inc. v. Town of South Windsor
Court
Connecticut Appellate Court
Judge
Cradle, C. J. (Ned Lamont, 2020)
Date Decided
July 7, 2026
Docket No.
AC 48289
Topics
Property Tax Exemption, Manufacturing Equipment, Manufacturing Definition, Appellate Preservation
Source
Read the full opinion

Background

Broadridge Output Solutions is a data processing and document production company. It receives electronic data from clients (such as credit card statements and utility bills), converts that data into printed documents using machinery at its South Windsor facility, and prepares the printed materials for mailing to the clients’ customers. The process involves four categories of equipment: printing equipment (creating document rolls), inserting equipment (removing bills from rolls and placing them in envelopes), sorting and presorting equipment (organizing and preparing envelopes for mailing), and mailing equipment (conveying finished envelopes to postal trucks).

The Town of South Windsor assessed personal property taxes on Broadridge’s machinery for tax years 2020 and 2021. Broadridge appealed, arguing that the equipment was exempt from taxation under Connecticut General Statutes § 12-81(76), which exempts machinery and equipment whose predominant use is for manufacturing and that are installed in a manufacturing facility. The town contended that Broadridge’s operation did not constitute manufacturing and therefore the equipment was not tax-exempt.

The Court’s Holding

The trial court found that printing, inserting, and sorting equipment qualified for tax exemption because they were integral to the manufacturing process of converting electronic data into finished printed documents ready for distribution. The court concluded that these three categories of machinery effected a change in form, composition, or character of the property—transforming raw data into printed, formatted, enveloped documents—satisfying the statutory definition of manufacturing. The court ruled that mailing equipment, however, was too divorced from the manufacturing process and therefore not exempt, as it merely distributed the finished product rather than contributing to its production.

The Connecticut Appellate Court affirmed on primarily procedural grounds. Although the court did not reach the merits of the town’s full challenge, it held that the town had failed to preserve its arguments for appeal. The town’s own assessor had exempted the printing equipment at trial without objection from the town, and the town’s subsequent attempt to withdraw this concession and argue for the first time on appeal that Broadridge engaged in no manufacturing at all violated the appellate preservation rule. Because the town never raised this theory at trial, no evidence regarding the printing process was presented, and the parties and court never addressed it. The court declined to conduct a trial de novo by reviewing entirely new theories on appeal.

Key Takeaways

  • Document printing and preparation operations, including inserting and sorting machinery, can qualify as manufacturing under Connecticut’s tax exemption statute when they effect a change in form or character of tangible property.
  • Machinery whose predominant function is integral to manufacturing—even if not the primary manufacturing step—qualifies for exemption as complementary to the manufacturing process.
  • Equipment used solely for post-manufacturing distribution (such as conveying finished envelopes to postal carriers) does not qualify for the manufacturing exemption.
  • Appellate courts will not review claims raised for the first time on appeal when those claims were not preserved at trial and would require evidence and argument not presented to the trial court.
  • A tax assessor’s grant of exemption, once conceded by a municipality at trial, cannot be withdrawn on appeal.

Why It Matters

This decision clarifies the boundaries of tax exemption for manufacturing equipment in data processing, fulfillment, and printing industries. It establishes that the exemption extends across the entire production process—from data receipt through document sorting and envelope preparation—but terminates once the product enters the distribution phase. For companies operating fulfillment centers and print-on-demand facilities, the ruling provides guidance on which categories of machinery may qualify for exemption, potentially reducing municipal tax burdens on capital-intensive operations.

Beyond the substantive tax issue, the decision reinforces a critical appellate procedure doctrine: parties cannot raise entirely new legal theories on appeal when doing so would require findings of fact not made by the trial court. The court’s emphasis on preservation rules ensures that trial courts retain the opportunity to address disputed factual and legal issues while the evidentiary record is still open, preventing trial by ambuscade and protecting the fairness of the appellate process.

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